Frequently Asked Questions
- How long do I have to load the container?
- Can you refer people to help me load the container?
- Can I access my goods while they are in storage?
- How is your wooden container protected from the elements? (rain, snow, etc.)
- How big is the container and how much weight can it hold?
- What is the cost for storage and is there a delivery and redelivery charge?
Question #1 -
How long do I have to load the container?
Usually, we drop the container off the day you are prepared to load it and ask that you be ready for pick-up (full) by 7:30 am the next day. (for extended time during mid-month period, please ask customer service prior to your delivery).
Question #2 -
Can you refer people to help me load the container?
Yes, we would be happy to refer movers who can help you load the
container.
Question #3 -
Can I access my goods while they are in storage?
Of course! We only ask that you call 24 hours in advance, by noon the day prior, to book an appointment. You are allowed three free accesses in each 6 month period. After these have been used a nominal fee will be charged for additional accesses. Our facility is open for access Mon - Sat, from 9:30 am to 4:00 pm.
Question #4 -
How is your wooden container protected from the elements?
(rain, snow, etc.)
During delivery, the container is out-fitted by a water-proof, vinyl cover which is removed once the container comes back to our warehouse for storage.
Question #5 -
How big is the container and how much weight can it hold?
The container size is 7'w x 9'l x 7'h (Inside dimensions are 80" x 104" x 84") and can hold 400cu. ft of furniture. The container will hold a maximum weight of 4500lbs/2000kg.
Question #6 -
What is the cost for storage and is there a delivery and redelivery charge?
Please see our pricing section for storage, delivery & redelivery charges.
